Refund Policy

1. What you bought

A personal negotiation workbook, assembled from the answers you gave in the quiz and from U.S. Bureau of Labor Statistics wage data. It is a one-time purchase: one charge, no subscription, no auto-renewal. Nothing is stored against your card for later.

2. The 14-day refund

• You can ask for a full refund within 14 days of your purchase.
• Email support@voicedapp.co from the address you used at checkout, or tell us the last four digits of the card. That’s the whole process.
• We do not ask why, and we do not ask you to prove the negotiation went badly.
• We refund the full amount to the original payment method. Stripe returns it in 5–10 business days, depending on your bank — we have no way to make that part faster.

Having read the workbook does not disqualify you. It is a document; you cannot un-read it, and a policy that pretended otherwise would just be a policy nobody could ever use.

3. If it never arrived

The workbook opens the second the payment clears, and a copy goes to the email address you gave us. If you paid and got nothing — no page, no email — that is a failure on our side, not a refund request: write to support@voicedapp.co and we will send you the link. If you would rather have the money back instead, say so and we refund it, no time limit.

Check the spam folder first — the email arrives from voicedapp.co and lands there more often than we would like.

4. After 14 days

The link stays live — we keep your workbook for as long as we run the service, not for a window. After the 14-day window we handle refunds case by case — write to us anyway. We would rather return the money than have somebody feel taken.

5. Chargebacks

Please email us before disputing the charge with your bank. A chargeback costs us a fee on top of the refund and takes weeks to resolve; an email takes a day and ends with the same money back in your account.

6. Contact

support@voicedapp.co. See also our Terms of Service and Privacy Policy.